Welcome! To help you in shopping with us, our policies are simple. We want you to become another satisfied customer, so please keep in mind the following when making purchases. Thank You for visiting our site. Please contact us at: Bella Gold PO Box 113804 N. Providence, RI 02911 Please phone TOLL FREE 800-989-5520 to place an order Fax: 401-949-0029 Please Email Questions, Comments and Suggestions to bellagoldjewelry@yahoo.com SHIPPING: As Always, FREE UPS Ground Shipping 2nd Day Air add $13.65 All orders are usually shipped next business day, including ladies ring size 6 and mens ring size 10. For all other ring sizes, please allow 10 days. Please anticipate longer delivery for special orders or during peak seasons. Our terms are check in advance or credit card. We accept MasterCard, Visa and Diners Club. However, if you feel more comfortable, call us Toll Free 800-989-5520 to place your order Bella Gold.com can only ship and bill to addresses in the United States. RETURN POLICY: Our 100% SATISFACTION GUARANTEE RETURN POLICY is simple. We want you to be completely satisfied with your purchase, so we offer a 30 day money back guarantee on all our products. You may return any item in its original condition and packing within 30 days of receiving your order. We will refund the total sales amount.Please call for authorization to return your purchase. Simply call toll free 800-989-5520 to obtain your R.A. # Indicate the reason for your return, include the packing slip with your return, and wrap the package securely. If you do not have the packing slip, please indicate the order number on a separate piece of paper and send the package to the following address: Bella Gold PO Box 113804 North Providence, RI 02911 SALES TAX: Our company is located in Rhode Island, so 7% sales tax will be added to your order if it is being shipped to a Rhode Island address. If being shipped to any other address, no sales tax will be added.